Frequently Asked Questions
Find answers to common questions about our jewelry and services
What materials are used in Lisa Gozlan jewelry?
Our collections feature a variety of high-quality materials, including 14k gold, sterling silver, and custom-plated brass, often accented with cubic zirconia or semi-precious stones.
How should I care for my jewelry?
To maintain brilliance, avoid contact with perfumes, lotions, and water. Store your pieces in a dry place and clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship our fashion pieces worldwide. Custom duties and taxes may apply depending on your location.
Can I modify or cancel my order?
Orders are processed quickly. Please contact us within 1 hour of placement if you need to make changes; however, we cannot guarantee modifications once the order is in fulfillment.
Is your jewelry hypoallergenic?
Most of our pieces are lead and nickel-free, making them suitable for sensitive skin. Please check individual product descriptions for specific material details.
Do you offer gift wrapping?
Every Lisa Gozlan order arrives in our signature branded packaging, making it ready for gifting immediately upon arrival.